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Deskpro to Kayako Classic
migration service

Trouble-free , no special skill set or coding required. A complete Deskpro to Kayako Classic data migration software.

More details

The best Deskpro to Kayako Classic tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Just pick the records you need to move and start the transition immediately.
Simple transition process
No tech expertise needed. Just choose what data will go to the new solution and see the magic happening.
Data structure maintenance
Move your help desk info in full to ensure that no ticket has lost vital customer service information.
Automated tool

Worried that you’ll need advanced skills to move your info? Don’t be as we made sure that our tool accessible as it can possibly be.

Attach the help desks, select data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is paramount

Information is key which is why we created a method that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Data mapping

Choose records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might ever need.

Efficient out-of-the-box solution

In just a few clicks you will be able to choose what goes where, when it goes, and how.

Our software took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Outside of providing great customer service, we always aim to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to increase the core experience.


Why you should use Help Desk Migration to migrate data from Deskpro to Kayako Classic

Castle gates

Strong privacy of your records

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right places in Kayako Classic.

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Retained association between object and people

When migrating your records from Deskpro to Kayako Classic we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Deskpro to Kayako Classic

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskpro to Kayako Classic work

  • Get ready

    Start with setting up Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Deskpro to Kayako Classic.

  • Fill out the form with necessary credentials to allow our data migration tool to retrieve information from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be moved based upon your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Kayako Classic all data

    Once everything's tested out, choose a quiet time with the minimal load on the support department and start migrating from Deskpro to Kayako Classic.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Kayako Classic import

Our team would be more than happy to perform a customized migration if you have particular requirements.
Get a price estimation

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