Deskpro to Kapdesk
migration service
Effortless , no special knowledge or programming required. A complete Deskpro to Kapdesk data migration tool.
Deskpro to Kapdesk
Your best tool for Deskpro to Kapdesk data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Just pick customer info you need to transfer and start the transition immediately.Easy migration
No specific knowledge or skill required. Just select what data will go to the new solution and observe the wonders happening.Record completion
Transfer your help desk data in full to make sure that no ticket has lost essential customer support details.Effortless process
No need to worry about scripting or continuously control each record moved.
Just attach your source and target, pick what you want to migrate and allow the tool deal with the rest for you.
Data dependency
Your customer info migrates complete , you can take our word.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our staff members can see your credentials or records.
You can be sure that with HDM no data breaches are possible.
Record mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to pick anything you might ever need.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service supplier, we aim to offer the most effective migration tool. Yet, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Deskpro to Kapdesk
Strong safety of your data
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in Kapdesk.Next
Sustained relation between object and people
When migrating your data from Deskpro to Kapdesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Deskpro to Kapdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Deskpro to Kapdesk work
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Prepare
Sign up and go to our migration software.
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Connect Deskpro
Pick and link your Deskpro support desk with HDM.
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Connect Kapdesk
Grant access to your Kapdesk account.
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Express your business needs
Let us know what aspects of your migration you wish to adjust
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Get your preferences estimated
We will analyze your application and get back to you with a the overall cost and a scope of tasks.
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Migrate from Deskpro to Kapdesk all data
Move all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your Kapdesk import
Our staff would be more than happy to run a custom migration if you have specific requirements.
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