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Deskpro to iSupport
migration service

Effortless , no special know how or coding required. A complete Deskpro to iSupport data migration instrument.

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Your best tool for Deskpro to iSupport data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Simply decide on customer info you need to migrate and start the transition right away.
Simple transition process
No tech expertise needed. Just pick what data will go to the target platform and observe the miracle happening.
Record structure maintenance
Move your help desk info in full to make certain that no ticket has lost vital customer service information.
Effortless procedure

You don’t have to bother about scripting or constantly control each record transferred.

Just attach your source and target, pick what you need to take to a new database and allow the Migration Wizard deal with the remainder.

Data maintenance

Your information migrates unite and we mean it.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our team members have access to your credentials or records.

You can be certain with HDM no hacker attacks will take place.

Data mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to pick what goes where, when it goes, and in what order.

Our tech engineers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a data import service provider, we work to propose the best possible migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Deskpro to iSupport

Castle gates

Strong privacy of your records

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in iSupport.

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Retained association between object and people

When migrating your data from Deskpro to iSupport we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Deskpro to iSupport

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Deskpro to iSupport work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect Deskpro

    Opt and connect your Deskpro service desk with HDM.

  • Connect iSupport

    Grant access to your iSupport account.

  • Clarify your business needs

    Let us understand precisely what aspects of your migration you wish to fine-tune

  • Have your requirements estimated

    We shall investigate your case and get back to you with a price range and a scope of work.

  • Migrate from Deskpro to iSupport all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your iSupport import

Our staff would be more than happy to perform a personalized migration if you have particular demands.
Get a price estimation

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