Deskpro to HESK
migration service

Trouble-free , no special knowledge or coding required. A complete Deskpro to HESK data migration tool.

More details
Secure and Reliable
Your passwords along with records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've considered all key peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of data

Why you should use Help Desk Migration to switch from Deskpro to HESK

Strong security of your information

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department

Next

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in HESK.

Next

Maintained relation between object and people

When migrating your records from Deskpro to HESK we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next


What you may migrate from Deskpro to HESK

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Deskpro to HESK work

  • Get ready

    Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Deskpro to HESK.

  • Fill out the form with requested credentials to permit our data migration tool to retrieve information from your current help desk.

  • Connect HESK

    Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to HESK everything

    Once everything's tested out, find a quiet time with the least load on the support staff and start migrating from Deskpro to HESK.


Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
Just a moment...
Have any questions?
Talk to an Expert

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your HESK import

Our team would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

© 2020
Help Desk Migration service


Book a Call
cancel
%s
— %s
We use cookies to ensure you get the best experience on our website. By continuing, you consent with our privacy and cookie policy .
Okay