Deskpro to HESK
migration service
Trouble-free , no special knowledge or coding required. A complete Deskpro to HESK data migration tool.
Deskpro to HESK
The best Deskpro to HESK tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Just pick the records you need to move and start the transition right away.Effortless migration
No special knowledge or skill needed. Just select what data will go to the new solution and see the magic happening.Data completion
Migrate your help desk records in full to ensure that no ticket has lost critical customer service information.Simple and easy process
You don’t have to bother about coding or continuously watch each record transferred.
Just link both platforms, tick what you want to migrate and let the tool do the rest for you.
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.
You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is paramount
Information is everything which is why we created a system that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Record mapping
Choose data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.
Guided migration
If you are new to data migrations, don’t worry. Useful and simplified on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Except providing great customer service, we always want to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to enhance the core experience.
Why you should use Help Desk Migration to switch from Deskpro to HESK
Strong security of your information
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in HESK.Next
Maintained relation between object and people
When migrating your records from Deskpro to HESK we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Deskpro to HESK
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Deskpro to HESK work
Get ready
Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Deskpro to HESK.
Link Deskpro
Fill out the form with requested credentials to permit our data migration tool to retrieve information from your current help desk.
Connect HESK
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
Choose objects
Select the data you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs
Migrate limited amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to HESK everything
Once everything's tested out, find a quiet time with the least load on the support staff and start migrating from Deskpro to HESK.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert run your HESK import
Our team would be more than happy to run a customized migration if you have special requirements.
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