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Deskpro to HelpSpot
migration service

Smooth , no special skill set or coding required. A complete Deskpro to HelpSpot data migration software.

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Your best tool for Deskpro to HelpSpot data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Just choose the records you need to transfer and start the transition immediately.
Effortless transition process
No special expertise needed. Just choose what data will go to the new system and see the wonders happening.
Record structure maintenance
Migrate your help desk records in full to ensure that no ticket has lost essential customer support information.
Easy process

No need to worry about scripting or continuously watch each record moved.

Just attach both platforms, tick what you need to migrate and allow the tool deal with the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is paramount

You data is key which is why we developed a method that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Data mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might actually need.

Efficient out-of-the-box solution

In just a few clicks it is possible to choose the data arrangement, when it goes, and in what order.

Our tech engineers considered customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service first

Apart from providing great customer support services, we always strive to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from Deskpro to HelpSpot

Castle gates

Strong security of your information

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right places in HelpSpot.

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Maintained relation between object and people

When migrating your data from Deskpro to HelpSpot we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Deskpro to HelpSpot

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Deskpro to HelpSpot work

  • Prepare

    Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Deskpro to HelpSpot.

  • Complete the form with requested credentials to allow our data migration tool to fetch data from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to HelpSpot all data

    Once everything's validated, determine a quiet time with the least load on the support staff and begin migrating from Deskpro to HelpSpot.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your HelpSpot import

Our staff would be more than happy to perform a customized migration if you have specific needs.
Get a price estimation

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