Deskpro to Helpninja
migration service

Effortless , no special know how or coding required. A complete Deskpro to Helpninja data migration software.

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Your best tool for Deskpro to Helpninja data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Simply choose the records you need to transfer and start the transition right away.
Simple transition process
No tech expertise needed. Just choose what data will go to the target system and see the wonders happening.
Record structure maintenance
Move your help desk records in full to ensure that no ticket has lost critical customer support details.
Automated migration

Scared that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool is as easy to use as possible.

Link the help desks, choose data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their previous data structure untouched.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Security is paramount

You data is key which is why we created a method that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

Data mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might actually need.

Guided migration

If this is your first migration, worry not. Useful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except providing great customer support services, we always strive to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from Deskpro to Helpninja

Castle gates

Strong privacy of your information

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right destinations in Helpninja.

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Retained relation between object and people

When migrating your data from Deskpro to Helpninja we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Deskpro to Helpninja

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Deskpro to Helpninja work

  • Prepare

    Register and go to our migration service.

  • Connect Deskpro

    Choose and link your Deskpro support desk with HDM.

  • Connect Helpninja

    Grant access to your Helpninja account.

  • Express your needs

    Let us know what aspects of your migration you wish to modify

  • Get your preferences estimated

    We will investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Deskpro to Helpninja everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Helpninja import

Our staff would be more than happy to perform a customized migration if you have special needs.
Get a price estimation

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