Deskpro to Help Sumo
migration service
Smooth , no special skill set or programming required. A complete Deskpro to Help Sumo data migration tool.
Deskpro to Help Sumo
Your best tool for Deskpro to Help Sumo data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and tool development processes. Simply decide on what data you need to migrate and start the transition immediately.Simple transition process
No tech expertise required. Just select what data will go to the target platform and enjoy the miracle happening.Record structure maintenance
Move your help desk data in full to make certain that no ticket has lost essential customer service information.Automated migration
Afraid that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool is as easy to use as possible.
Attach the platforms, pick data, click ok, and the migration is ready!
Intact connections
From sender information to phone number connection, all you records will keep their prior connections untouched.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Security is paramount
You data is everything which is why we created a system that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
Data mapping
Pick data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might ever need.
Guided migration
If you are new to data migrations, worry not. Useful and simplified on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Apart from providing great customer support services, we always want to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are continuously making great strides to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from Deskpro to Help Sumo
Strong privacy of your data
The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in Help Sumo.Next
Retained association between object and people
When migrating your data from Deskpro to Help Sumo we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Deskpro to Help Sumo
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Deskpro to Help Sumo work
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Prepare
Sign up and go to our migration software.
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Connect Deskpro
Opt and connect your Deskpro service desk with HDM.
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Link Help Sumo
Grant access to your Help Sumo account.
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Express your business needs
Let us know what parts of your migration you wish to fine-tune
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Have your preferences estimated
We'll investigate your application and send you with a total price and a scope of work.
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Migrate from Deskpro to Help Sumo all data
Move all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Help Sumo import
Our staff would be more than happy to perform a personalized migration if you have specific demands.
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