Deskpro to Gorgias
migration service
Effortless , no special knowledge or programming required. A complete Deskpro to Gorgias data migration software.
Deskpro to Gorgias
Your best tool for Deskpro to Gorgias data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and code development processes. Simply pick what data you need to migrate and start the transition right away.Simple migration
No tech knowledge or skill required. Just choose what data will go to the target solution and enjoy the miracle happening.Record completion
Move your help desk records in full to ensure that no ticket is missing critical customer support information.Automated migration
Scared that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool accessible as it can possibly be.
Attach the help desks, choose records, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, your entire database will keep their initial data structure untouched.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Security is priority
Information is key which is why we created a tool that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.
Record mapping
Choose records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.
Guided migration
If you are new to data migrations, worry not. Useful and intuitive on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Except producing great customer service, we always aim to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are constantly making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from Deskpro to Gorgias
Strong privacy of your information
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right places in Gorgias.Next
Retained connectivity between object and people
When migrating your data from Deskpro to Gorgias we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Deskpro to Gorgias
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Deskpro to Gorgias work
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Prepare
Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Deskpro to Gorgias.
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Link Deskpro
Fill in the form with necessary credentials to permit our data migration tool to access information from your current help desk.
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Link Gorgias
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Choose objects
Select the records you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs
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Migrate limited amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Gorgias everything
Once everything's validated, find a quiet time with the least load on the support team and begin migrating from Deskpro to Gorgias.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your Gorgias import
Our staff would be more than happy to run a customized migration in case you have special requirements.
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