Deskpro to Gorgias
migration service

Effortless , no special knowledge or programming required. A complete Deskpro to Gorgias data migration software.

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Risk-free and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to begin the the migration.
Optimal & Precise
We've taken into account all key peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of data

Reasons to use Help Desk Migration to switch from Deskpro to Gorgias

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right places in Gorgias.

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Retained connectivity between object and people

When migrating your data from Deskpro to Gorgias we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Deskpro to Gorgias

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Deskpro to Gorgias work

  • Prepare

    Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Deskpro to Gorgias.

  • Fill in the form with necessary credentials to permit our data migration tool to access information from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Gorgias everything

    Once everything's validated, find a quiet time with the least load on the support team and begin migrating from Deskpro to Gorgias.


Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Gorgias import

Our staff would be more than happy to run a customized migration in case you have special requirements.
Get a price estimation

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Help Desk Migration service


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