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Deskpro to Gorgias
migration service

Effortless , no special knowledge or programming required. A complete Deskpro to Gorgias data migration software.

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Your best tool for Deskpro to Gorgias data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Simply pick what data you need to migrate and start the transition right away.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the target solution and enjoy the miracle happening.
Record completion
Move your help desk records in full to ensure that no ticket is missing critical customer support information.
Automated migration

Scared that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool accessible as it can possibly be.

Attach the help desks, choose records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their initial data structure untouched.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Security is priority

Information is key which is why we created a tool that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

Record mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.

Guided migration

If you are new to data migrations, worry not. Useful and intuitive on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except producing great customer service, we always aim to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly making great strides to improve the core experience.


Reasons to use Help Desk Migration to switch from Deskpro to Gorgias

Castle gates

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right places in Gorgias.

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Retained connectivity between object and people

When migrating your data from Deskpro to Gorgias we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Deskpro to Gorgias

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Deskpro to Gorgias work

  • Prepare

    Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Deskpro to Gorgias.

  • Fill in the form with necessary credentials to permit our data migration tool to access information from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Gorgias everything

    Once everything's validated, find a quiet time with the least load on the support team and begin migrating from Deskpro to Gorgias.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Gorgias import

Our staff would be more than happy to run a customized migration in case you have special requirements.
Get a price estimation

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