Deskpro to Gemini
migration service
Effortless , no special skill set or programming required. A complete Deskpro to Gemini data migration instrument.
Deskpro to Gemini
Your best tool for Deskpro to Gemini data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Simply pick customer info you need to transfer and start the transition right away.Simple transition process
No tech expertise required. Just pick what data will go to the target solution and observe the wonders happening.Record structure maintenance
Move your help desk data in full to make certain that no ticket has lost critical customer service details.Effortless procedure
You don’t have to bother about scripting or constantly control each piece of info moved.
Just attach both platforms, tick what you want to take to a new database and let the Migration Wizard deal with the rest for you.
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive how you expected.
Data safety is paramount
Information is everything which is why we developed a method that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
You control the process
Manage your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Outside of providing great customer service, we always aim to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are continuously putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to migrate data from Deskpro to Gemini
Strong privacy of your data
The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in Gemini.Next
Retained connection between object and people
When migrating your data from Deskpro to Gemini we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Deskpro to Gemini
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Deskpro to Gemini work
-
Prepare
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Deskpro to Gemini.
-
Connect Deskpro
Complete the form with requested credentials to permit our data migration tool to retrieve records from your current help desk.
-
Link Gemini
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
-
Select objects
Select the information you need to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences
-
Migrate limited amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
-
Migrate to Gemini all data
Once everything's validated, find a quiet time with the minimal load on the support team and begin migrating from Deskpro to Gemini.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Gemini import
Our staff would be more than happy to perform a personalized migration if you have special requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
An Introduction to Cloud to Cloud Migration
Every time someone mentions the words “cloud data migration” we just can’t help but think about a company that is currently moving all their stuff…
Data Migration 101
Help Desk Migration: Perks and Challenges of Manual and Automated Ways
Data migration isn’t a piece of cake. Many businesses think of the help desk migration like about a dangerous journey, full of risks, long waits,…
Help Desk System Reviews
The Many Pitfalls of Free Help Desk Software
There are many different help desk systems out there. Some are paid others are free, and there are those that are crowdfunded. So, which one…