Deskpro to Front
migration service
Extremely easy , no special know how or coding required. A complete Deskpro to Front data migration instrument.
Deskpro to Front
The best Deskpro to Front tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and script development processes. Simply decide on what data you need to migrate and start the transition when comfortable.Effortless transition process
No special expertise needed. Just pick what data will go to the target platform and enjoy the miracle happening.Data structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost critical customer support information.Easy process
No need to worry about coding or continuously control each piece of info moved.
Just attach both platforms, choose what you want to migrate and allow the Migration Wizard deal with the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive how you expected.
Data safety is priority
Information is everything which is why we developed a tool that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
You’re in control
Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Outside of producing great customer service, we always strive to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to improve the general experience.
Why you should use Help Desk Migration to migrate data from Deskpro to Front
Strong security of your data
The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in Front.Next
Maintained connectivity between object and people
When migrating your records from Deskpro to Front we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Deskpro to Front
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Deskpro to Front work
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Get ready
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Deskpro to Front.
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Link Deskpro
Fill in the form with requested credentials to make it possible for our data migration tool to access information from your current help desk.
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Connect Front
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Choose objects
Choose the information you want to migrate and set the ticket fields mapping, so the data could be moved according to your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Front all data
Once everything's validated, find a quiet time with the minimal load on the support team and start migrating from Deskpro to Front.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your Front import
Our team would be more than happy to perform a personalized migration if you have special demands.
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