Deskpro to Faveo Helpdesk
migration service
Trouble-free , no special knowledge or coding required. A complete Deskpro to Faveo Helpdesk data migration tool.
Deskpro to Faveo Helpdesk
The best Deskpro to Faveo Helpdesk tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and tool development processes. Just decide on what data you need to move and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just select what data will go to the new platform and enjoy the magic happening.Data completion
Move your help desk info in full to make sure that no ticket has lost critical customer support details.Effortless process
You don’t have to bother about coding or constantly control each piece of info moved.
Just attach both platforms, pick what you need to migrate and allow the Migration Wizard deal with the rest for you.
Preserved data links
From sender information to phone number connection, your entire database will keep their initial connections untouched.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive how you expected.
Security is priority
You data is everything which is why we created a system that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
You control the process
Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
Simple & effective
In just a few clicks it will be possible to select the data arrangement, when it goes, and in what order.
Our tech engineers considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer service first
Outside of producing great customer support services, we always aim to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are always putting so much effort to improve the general experience.
Why you should use Help Desk Migration to switch from Deskpro to Faveo Helpdesk
Strong privacy of your records
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in Faveo Helpdesk.Next
Retained connection between object and people
When migrating your records from Deskpro to Faveo Helpdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Deskpro to Faveo Helpdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Deskpro to Faveo Helpdesk work
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Get ready
Start with creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Deskpro to Faveo Helpdesk.
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Connect Deskpro
Fill out the form with requested credentials to allow our data migration tool to fetch records from your current help desk.
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Link Faveo Helpdesk
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Select the information you need to migrate and set the ticket fields mapping, so the data could be moved according to your preferences
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Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Faveo Helpdesk all data
Once everything's tested, find a quiet time with the minimal load on the support team and begin migrating from Deskpro to Faveo Helpdesk.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Faveo Helpdesk import
Our team would be more than happy to run a custom migration if you have special demands.
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