Deskpro to EvantoDesk
migration service

Trouble-free , no special knowledge or coding required. A complete Deskpro to EvantoDesk data migration instrument.

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The best Deskpro to EvantoDesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Just choose customer info you need to move and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new system and observe the magic happening.
Data completion
Move your help desk data in full to ensure that no ticket is missing essential customer service information.
Easy procedure

You don’t have to bother about scripting or continuously control each piece of info moved.

Just link your source and target, tick what you need to migrate and allow the tool do the rest for you.

Data dependency

Your information comes complete and we mean it.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our staff members have access to your credentials or records.

You can be certain with HDM no data breaches are possible.

You’re in control

Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Simple & effective

In just a couple of clicks it is possible to pick what goes where, when it goes, and in what order.

Our tech engineers took user experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service provider, we work to offer the best possible migration tool. Yet, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Deskpro to EvantoDesk

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in EvantoDesk.

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Retained relation between object and people

When migrating your records from Deskpro to EvantoDesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Deskpro to EvantoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskpro to EvantoDesk work

  • Get ready

    Sign up and go to our migration tool.

  • Select and connect your Deskpro service desk with HDM.

  • Connect EvantoDesk

    Grant access to your EvantoDesk account.

  • Explain your requirements

    Let us know exactly what aspects of your migration you would like to fine-tune

  • Have your requirements estimated

    We will investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Deskpro to EvantoDesk everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your EvantoDesk import

Our team would be more than happy to run a customized migration in case you have specific needs.
Get a price estimation

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