Deskpro to eDesk by xSellco
migration service
Effortless , no special expertise or coding required. A complete Deskpro to eDesk by xSellco data migration instrument.
Deskpro to eDesk by xSellco
Your best tool for Deskpro to eDesk by xSellco data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Simply choose what data you need to transfer and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target system and enjoy the wonders happening.Record completion
Move your help desk info in full to ensure that no ticket has lost critical customer support information.Easy procedure
You don’t have to bother about coding or continuously control each piece of info moved.
Just link both platforms, pick what you need to migrate and allow the Migration Wizard deal with the rest for you.
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure maintained.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive how you left it.
Data safety is priority
You data is key which is why we designed a tool that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
You control the process
Manage your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Simple & effective
In just a few buttons to press it is possible to select what goes where, when it starts, and in what order.
Our tech engineers considered customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Good service first
Except producing great customer support services, we always strive to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to increase the core experience.
Reasons to use Help Desk Migration to switch from Deskpro to eDesk by xSellco
Strong privacy of your records
The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in eDesk by xSellco .Next
Retained association between object and people
When migrating your data from Deskpro to eDesk by xSellco we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Deskpro to eDesk by xSellco
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Deskpro to eDesk by xSellco work
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Prepare
Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Deskpro to eDesk by xSellco .
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Link Deskpro
Complete the form with required credentials to allow our data migration tool to fetch information from your current help desk.
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Link eDesk by xSellco
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Select objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs
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Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to eDesk by xSellco all data
Once everything's validated, choose a quiet time with the least load on the support team and begin migrating from Deskpro to eDesk by xSellco .
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your eDesk by xSellco import
Our staff would be more than happy to run a customized migration if you have special needs.
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