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Deskpro to Deskero
migration service

Trouble-free , no special skill set or coding required. A complete Deskpro to Deskero data migration tool.

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The best Deskpro to Deskero tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply choose customer info you need to migrate and start the transition right away.
Simple transition process
No tech expertise needed. Just select what data will go to the target system and observe the miracle happening.
Data structure maintenance
Move your help desk data in full to make sure that no ticket is missing critical customer service information.
Automated tool

Afraid that you’ll need special skills to migrate your info? Don’t be as we ensured that our tool is as easy to use as it can possibly be.

Link the help desks, choose data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is paramount

You data is everything which is why we designed a system that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

Data mapping

Select data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might actually need.

Efficient out-of-the-box solution

In just a couple of buttons to press it is possible to pick the data arrangement, when it goes, and in what order.

Our software considered customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service first

Except providing great customer support services, we always aim to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to increase the general experience.


Why you should use Help Desk Migration to migrate data from Deskpro to Deskero

Castle gates

Strong privacy of your data

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in Deskero.

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Retained association between object and people

When migrating your records from Deskpro to Deskero we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Deskpro to Deskero

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskpro to Deskero work

  • Get ready

    Sign up and go to our migration service.

  • Opt and connect your Deskpro service desk with HDM.

  • Grant access to your Deskero account.

  • Describe your needs

    Let us understand precisely what components of your migration you want to fine-tune

  • Have your needs estimated

    We'll analyze your application and get back to you with a total price and a scope of work.

  • Migrate from Deskpro to Deskero all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Deskero import

Our team would be more than happy to perform a custom migration in case you have special needs.
Get a price estimation

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