Deskpro to CSV
migration service
Trouble-free , no special expertise or coding required. A complete Deskpro to CSV data migration tool.
Deskpro to CSV
The best Deskpro to CSV tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and tool development processes. Just choose what data you need to transfer and start the transition right away.Simple migration
No tech knowledge or skill needed. Just select what data will go to the new system and enjoy the wonders happening.Data completion
Move your help desk info in full to ensure that no ticket is missing critical customer support information.Easy process
You don’t have to bother about scripting or continuously watch each piece of info moved.
Just link both platforms, tick what you need to migrate and allow the tool deal with the rest for you.
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their initial data structure maintained.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive how you left it.
Data safety is paramount
You data is key which is why we designed a method that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.
You control the process
Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Simple & effective
In just a couple of clicks it is possible to select what goes where, when it goes, and how.
Our tech engineers considered customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Great service first
Apart from providing great customer support services, we always strive to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to enhance the core experience.
Why you should use Help Desk Migration to switch from Deskpro to CSV
Strong privacy of your records
The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in CSV.Next
Retained connection between object and people
When migrating your records from Deskpro to CSV we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Deskpro to CSV
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Deskpro to CSV work
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Get ready
Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Deskpro to CSV.
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Link Deskpro
Complete the form with requested credentials to permit our data migration tool to fetch information from your current help desk.
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Link CSV
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Select the records you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs
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Migrate limited amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to CSV all data
Once everything's tested out, choose a quiet time with the least load on the support team and start migrating from Deskpro to CSV.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your CSV import
Our team would be more than happy to run a customized migration in case you have special needs.
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