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Deskpro to CrazyCall
migration service

Trouble-free , no special knowledge or programming required. A complete Deskpro to CrazyCall data migration software.

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The best Deskpro to CrazyCall tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Simply choose the records you need to transfer and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the target system and see the wonders happening.
Data completion
Move your help desk data in full to make certain that no ticket has lost vital customer service information.
Automated tool

Afraid that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool accessible as it can possibly be.

Attach the help desks, choose records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their prior connections untouched.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive where you left it.

Security is priority

Information is everything which is why we created a system that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

You control the process

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except producing great customer service, we always strive to develop our customer service.

As a company, we want you to experience best possible service, which is why we are always putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to switch from Deskpro to CrazyCall

Castle gates

Strong privacy of your data

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in CrazyCall.

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Retained association between object and people

When migrating your records from Deskpro to CrazyCall we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Deskpro to CrazyCall

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskpro to CrazyCall work

  • Get ready

    Sign up and go to our migration software.

  • Connect Deskpro

    Opt and connect your Deskpro service desk with HDM.

  • Grant the right to access your CrazyCall account.

  • Describe your business needs

    Let us understand precisely what aspects of your migration you need to tweak

  • Have your preferences estimated

    We'll research your case and get back to you with a price range and a scope of work.

  • Migrate from Deskpro to CrazyCall everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your CrazyCall import

Our team would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation

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