Deskpro to ConnectWise
migration service
Smooth , no special expertise or coding required. A complete Deskpro to ConnectWise data migration tool.
Deskpro to ConnectWise
Your best tool for Deskpro to ConnectWise data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Simply decide on what data you need to move and start the transition right away.Effortless migration
No special knowledge or skill needed. Just select what data will go to the target platform and enjoy the magic happening.Record completion
Migrate your help desk data in full to make sure that no ticket has lost critical customer support information.Simple and easy procedure
No need to worry about coding or constantly control each record transferred.
Just attach your source and target, pick what you need to migrate and let the system deal with the rest for you.
Data dependency
Your information migrates unite , you can take our word.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our employees can access to your passwords or records.
You can rest assured that with HDM no data breaches will take place.
Record mapping
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.
Simple & effective
In just a few buttons to press it will be possible to select the data arrangement, when it goes, and in what order.
Our software took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Customer priority
As a migration service provider, we aim to deliver the most effective migration tool. However, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Deskpro to ConnectWise
Strong security of your data
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in ConnectWise.Next
Maintained link between object and people
When migrating your data from Deskpro to ConnectWise we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Deskpro to ConnectWise
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Deskpro to ConnectWise work
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Prepare
Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Deskpro to ConnectWise.
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Link Deskpro
Fill out the form with required credentials to permit our data migration tool to retrieve data from your current help desk.
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Link ConnectWise
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Select objects
Choose the information you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences
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Migrate small amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to ConnectWise all data
Once everything's tested, choose a quiet time with the least load on the support team and begin migrating from Deskpro to ConnectWise.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your ConnectWise import
Our staff would be more than happy to run a custom migration if you have special demands.
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