Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Deskpro to C-Desk
migration service

Effortless , no special expertise or programming required. A complete Deskpro to C-Desk data migration software.

More details

Your best tool for Deskpro to C-Desk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Just choose what data you need to transfer and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the new system and enjoy the wonders happening.
Record completion
Transfer your help desk records in full to make sure that no ticket has lost essential customer support information.
Simple and easy procedure

You don’t have to bother about coding or continuously watch each piece of info transferred.

Just attach both platforms, tick what you need to take to a new database and allow the tool deal with the rest for you.

From sender information to phone number connection, your entire database will keep their previous connections untouched.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive where you expected.

Security is priority

Information is everything which is why we created a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You control the process

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Simple & effective

In only a few clicks it is possible to select the data arrangement, when it starts, and how.

Our software considered customer experience as a priority and ensured that you will be able to use the system to its fullest.

Good service first

Outside of producing great customer service, we always want to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are always putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to switch from Deskpro to C-Desk

Castle gates

Strong safety of your information

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right places in C-Desk.

Next

Sustained association between object and people

When migrating your data from Deskpro to C-Desk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Deskpro to C-Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Deskpro to C-Desk work

  • Prepare

    Register and go to our migration wizard.

  • Connect Deskpro

    Pick and link your Deskpro service desk with HDM.

  • Give the right to access your C-Desk account.

  • Describe your needs

    Let us know what aspects of your migration you would like to adjust

  • Have your preferences estimated

    We shall investigate your application and send you with a price range and a scope of work.

  • Migrate from Deskpro to C-Desk all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your C-Desk import

Our staff would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

Blog Articles You Might Find Useful

What is a Support Ticket & How To Use One

There are so many terms when it comes to customer support software that often, even we get puzzled. We’ve already covered what help desk soft…

Help Desk Systems For Any Business

No matter how successful you are in your endeavors, chances are, you still need a help desk system to tackle a few issues. These seemingly…

Help Desk Migration Checklist: Essential Steps You Should Take

Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…

Book a Call
cancel
%s
— %s