Deskpro to Casengo
migration service
Extremely easy , no special skill set or coding required. A complete Deskpro to Casengo data migration software.
Deskpro to Casengo
Risk-free and Safe
Your passwords along with data are safe with us and will be used for import only.Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to get started with the migration.Optimal & Accurate
We've handled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of dataWhy you should use Help Desk Migration to migrate data from Deskpro to Casengo
Strong privacy of your data
The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right places in Casengo.Next
Retained connection between object and people
When migrating your records from Deskpro to Casengo we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Deskpro to Casengo
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
In what way does data migration from Deskpro to Casengo work
Get ready
Sign up and go to our migration tool.
Link Deskpro
Select and link your Deskpro service desk with HDM.
Link Casengo
Grant access to your Casengo account.
Explain your business needs
Let us know exactly what parts of your migration you need to adjust
Have your requirements estimated
We will investigate your application and get back to you with a price range and a scope of tasks.
Migrate from Deskpro to Casengo all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a pro perform your Casengo import
Our team would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation