Deskpro to AzureDesk
migration service

Trouble-free , no special skill set or coding required. A complete Deskpro to AzureDesk data migration tool.

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The best Deskpro to AzureDesk tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just decide on customer info you need to transfer and start the transition immediately.
Easy transition process
No specific expertise needed. Just select what data will go to the new platform and observe the wonders happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing essential customer support information.
Simple and easy procedure

No need to worry about coding or continuously watch each record transferred.

Just link both platforms, tick what you need to migrate and let the tool deal with the remainder.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is priority

You data is key which is why we created a tool that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

Data mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.

Efficient out-of-the-box solution

In just a couple of clicks it will be possible to pick the data arrangement, when it goes, and how.

Our tech engineers considered user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Great service first

Outside of producing great customer support services, we always want to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to improve the core experience.


Why you should use Help Desk Migration to migrate data from Deskpro to AzureDesk

Castle gates

Strong safety of your data

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in AzureDesk.

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Sustained connection between object and people

When migrating your records from Deskpro to AzureDesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Deskpro to AzureDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskpro to AzureDesk work

  • Get ready

    Sign up and go to our migration service.

  • Select and link your Deskpro service desk with HDM.

  • Grant the right to access your AzureDesk account.

  • Explain your needs

    Let us know exactly what elements of your migration you need to fine-tune

  • Get your preferences estimated

    We shall research your application and send you with a total price and a scope of work.

  • Migrate from Deskpro to AzureDesk everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your AzureDesk import

Our team would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation

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