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Deskpro to Assembla
migration service

Extremely easy , no special skill set or coding required. A complete Deskpro to Assembla data migration instrument.

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The best Deskpro to Assembla tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Just choose customer info you need to transfer and start the transition when comfortable.
Effortless transition process
No special expertise needed. Just pick what data will go to the new system and observe the wonders happening.
Data structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost essential customer support details.
Automated tool

Afraid that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool user friendly as possible.

Attach the platforms, select data, click ok, and you’re done!

Data maintenance

Your information migrates complete , you can take our word.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our staff members can see your credentials or records.

You can be certain with HDM no hacker attacks are possible.

You’re in control

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it is possible to pick what goes where, when it goes, and in what order.

Our tech engineers considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a data import service provider, we work to offer the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Deskpro to Assembla

Castle gates

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in Assembla.

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Maintained connection between object and people

When migrating your records from Deskpro to Assembla we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Deskpro to Assembla

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskpro to Assembla work

  • Get ready

    Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Deskpro to Assembla.

  • Connect Deskpro

    Complete the form with required credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Connect Assembla

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Assembla everything

    Once everything's validated, choose a quiet time with the least load on the support staff and begin migrating from Deskpro to Assembla.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Assembla import

Our team would be more than happy to perform a personalized migration if you have specific needs.
Get a price estimation

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