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Deskpro to AnswerHub
migration service

Effortless , no special knowledge or programming required. A complete Deskpro to AnswerHub data migration software.

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Your best tool for Deskpro to AnswerHub data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Simply decide on customer info you need to migrate and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the target platform and observe the miracle happening.
Record completion
Move your help desk info in full to ensure that no ticket is missing essential customer service information.
Automated migration

Worried that you’ll have to use special skills to migrate your info? Don’t be as we made sure that our tool interface is as easy to use as possible.

Connect the platforms, pick data, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive how you left it.

Data safety is paramount

Information is everything which is why we designed a method that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

You’re in charge

Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from providing great customer service, we always want to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to switch from Deskpro to AnswerHub

Castle gates

Strong privacy of your records

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in AnswerHub.

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When migrating your data from Deskpro to AnswerHub we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Deskpro to AnswerHub

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Deskpro to AnswerHub work

  • Prepare

    Sign-up and go to our migration software.

  • Opt and connect your Deskpro service desk with HDM.

  • Connect AnswerHub

    Give access to your AnswerHub account.

  • Detail your requirements

    Let us know what elements of your migration you wish to adjust

  • Have your needs estimated

    We will analyze your case and send you with a price range and a scope of tasks.

  • Migrate from Deskpro to AnswerHub everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your AnswerHub import

Our staff would be more than happy to run a customized migration in case you have specific demands.
Get a price estimation

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