Deskpro to Amazon Redshift
migration service

Smooth , no special know how or programming required. A complete Deskpro to Amazon Redshift data migration tool.

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Risk-free and Safe
Your passwords as well as data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to begin the the migration.
Optimal & Accurate
We've tackled all major peculiarities of various helpdesks to help you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to migrate data from Deskpro to Amazon Redshift

Strong privacy of your data

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right destinations in Amazon Redshift.

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Retained connection between object and people

When migrating your data from Deskpro to Amazon Redshift we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Deskpro to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Deskpro to Amazon Redshift work

  • Prepare

    Sign up and go to our migration software.

  • Connect Deskpro

    Opt and link your Deskpro support desk with HDM.

  • Connect Amazon Redshift

    Give the right to access your Amazon Redshift account.

  • Express your requirements

    Let us know exactly what elements of your migration you wish to tweak

  • Have your requirements estimated

    We will investigate your case and send you with a the overall cost and a scope of work.

  • Migrate from Deskpro to Amazon Redshift all data

    Move all your customer service information in a single push.


Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Amazon Redshift import

Our staff would be more than happy to perform a custom migration if you have special requirements.
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