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Deskpro to Adobe Experience Manager
migration service

Trouble-free , no special expertise or coding required. A complete Deskpro to Adobe Experience Manager data migration tool.

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The best Deskpro to Adobe Experience Manager tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply choose customer info you need to transfer and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target system and observe the wonders happening.
Data completion
Move your help desk info in full to ensure that no ticket is missing essential customer service information.
Automated tool

Worried that you’ll need special skills to migrate your info? Don’t be as we made sure that our tool accessible as possible.

Connect the platforms, pick data, click ok, and you’re done!

Data dependency

Your information comes unite and we mean it.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind thick walls. Not even all our staff members have access to your credentials or records.

You may be sure that with HDM no hacker attacks are possible.

Record mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.

Simple & effective

In just a couple of buttons to press it is possible to pick what goes where, when it goes, and how.

Our developers considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a migration service provider, we aim to offer the best possible migration tool. Yet, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Deskpro to Adobe Experience Manager

Castle gates

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in Adobe Experience Manager.

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Retained relation between object and people

When migrating your records from Deskpro to Adobe Experience Manager we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Deskpro to Adobe Experience Manager

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskpro to Adobe Experience Manager work

  • Get ready

    Sign-up and go to our migration tool.

  • Choose and connect your Deskpro service desk with HDM.

  • Connect Adobe Experience Manager

    Grant the right to access your Adobe Experience Manager account.

  • Express your requirements

    Let us know what components of your migration you want to tweak

  • Have your needs estimated

    We shall investigate your application and get back to you with a cost and a scope of work.

  • Migrate from Deskpro to Adobe Experience Manager all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Adobe Experience Manager import

Our team would be more than happy to run a customized migration in case you have specific needs.
Get a price estimation

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