Deskero import
in a few clicks

Without techs, delays and hustle. With step-by-step Deskero import setup form

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Spotless Deskero import services just for you

Now, there’s no need to worry about any help desk import issues. Full migration from platform to platform with HDM fast and effortless.
Less time & money spent
Clear price, a speedy transfer to the new help desk, and no need to develop the migration method. Get it all with HDM service.
Clean setup
Simply get the customer info ready for migration ahead of time and begin moving your records. No need to deal with everything alone.
Key custom records with you
Regardless of your reasons, transfer your historical data to the target system to keep up with customer data easier.
Automated method

Only the smallest preparations are to get done on your side. We already wrote the migration method.

All you have to do is prepare your platform migration preferences and you’re ready to go.

Preserved dependency

Using HDM, you don’t have to be concerned that all of your moved customer service data will lose their connections to other info.

Whether it is the requester info or customer details, all of this is accounted for.

Your info is secure

When you grant your credentials to our migration tool, you can trust us.

Only the employees directly connected to the data transfer will be able to access to your profile info.

All everything we access is guarded by the data encryption systems from any electronic attacks.

Mapping records

Decide what piece of info will migrate to your new platform yourself.

Throughout the data migration, you can check what records to leave behind and what to take with you.

Simplicity

The full process was deliberately created to let users to complete the migration on their own.

No need to have programming skills or exceptional knowledge, just follow the on-screen hints.

Our customers are priority

One of the main principles of our company is to provide a service that we would like to use ourselves. Even though G2 acclaimed our customer support, we won’t stop there.


What are the key reasons to import data to Deskero utilizing Help Desk Migration?

Castle gates

Security first

We do not disclose any of your personal information with third parties, as well as meticulously protect it, so not a thing gets lost or stolen.

Next

Easy to understand wizard to setup import

Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration helps you to instantly transition custom fields, as well as map their location.

Next

Maintained relations between objects and people

All tickets will be imported to Deskero with their corresponding agents, contacts, and attachments, thereby, saving the history of customers' requests.

Next

Relations illustration

Objects you may import to Deskero

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Deskero in six quick steps

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect source Help Desk

    Opt and link your source support desk with HDM.

  • Grant the right to access your Deskero account.

  • Describe your needs

    Let us understand precisely what elements of your migration you want to modify

  • Get your needs estimated

    We will investigate your application and send you with a price range and a scope of work.

  • Import to Deskero all data

    Transfer all your customer service records in a single push.

We always keep all of your data secure

We consider security and safety very seriously and have developed a comprehensive set of practices , technologies , and policies to help ensure your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

Deskero import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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