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Deskero to WalkMe
migration service

Extremely easy , no special skill set or coding required. A complete Deskero to WalkMe data migration instrument.

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The best Deskero to WalkMe tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply pick customer info you need to move and set off with the transition right away.
Effortless transition process
No special expertise needed. Just pick what data will go to the target solution and observe the magic happening.
Data structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost essential customer support information.
Automated tool

Scared that you’ll need advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface simple to use as possible.

Connect the help desks, choose records, click ok, and you’re done!

Data maintenance

Your information migrates unite , you can take our word.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our staff members can access to your credentials or other information.

You may rest assured that with HDM no hacker attacks will take place.

You control the process

Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press you will be able to pick what goes where, when it starts, and how.

Our software considered customer experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a data import service provider, we work to offer the most effective migration tool. Yet, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Deskero to WalkMe

Castle gates

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in WalkMe.

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When migrating your records from Deskero to WalkMe we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Deskero to WalkMe

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskero to WalkMe work

  • Get ready

    Register and go to our migration service.

  • Connect Deskero

    Opt and link your Deskero service desk with HDM.

  • Connect WalkMe

    Give the right to access your WalkMe account.

  • Detail your requirements

    Let us know what aspects of your migration you need to tweak

  • Have your needs estimated

    We will analyze your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Deskero to WalkMe everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your WalkMe import

Our team would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation

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