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Deskero to Vivocha
migration service

Effortless , no special skill set or coding required. A complete Deskero to Vivocha data migration software.

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Your best tool for Deskero to Vivocha data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Simply pick customer info you need to move and start the transition when comfortable.
Effortless transition process
No special expertise needed. Just choose what data will go to the target solution and observe the magic happening.
Record structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost critical customer support information.
Automated migration

Afraid that you’ll need advanced skills to migrate your customer service data? Don’t be as we made sure that our tool is as easy to use as possible.

Attach the help desks, select data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their initial data structure untouched.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Security is paramount

Information is key which is why we created a method that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Data mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press you will be able to pick what goes where, when it goes, and in what order.

Our software considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Outside of providing great customer service, we always strive to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from Deskero to Vivocha

Castle gates

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right places in Vivocha.

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When migrating your data from Deskero to Vivocha we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Deskero to Vivocha

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Deskero to Vivocha work

  • Prepare

    Sign up and go to our migration service.

  • Connect Deskero

    Opt and link your Deskero service desk with HDM.

  • Connect Vivocha

    Grant access to your Vivocha account.

  • Detail your business needs

    Let us know what parts of your migration you wish to tweak

  • Get your preferences estimated

    We will investigate your application and get back to you with a price range and a scope of work.

  • Migrate from Deskero to Vivocha all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Vivocha import

Our staff would be more than happy to perform a personalized migration if you have special requirements.
Get a price estimation

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