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Deskero to VI Service Desk
migration service

Extremely easy , no special knowledge or coding required. A complete Deskero to VI Service Desk data migration instrument.

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The best Deskero to VI Service Desk tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Simply choose customer info you need to transfer and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target system and observe the wonders happening.
Data completion
Migrate your help desk data in full to make certain that no ticket is missing essential customer service details.
Easy procedure

No need to worry about scripting or continuously control each record transferred.

Just link your source and target, pick what you want to migrate and allow the system do the remainder.

Data dependency

Your information comes unite and we mean it.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our staff members have see your passwords or records.

You may be certain with HDM no data breaches are possible.

Record mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might ever need.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and intuitive on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service provider, we work to offer the best possible migration tool. Yet, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Deskero to VI Service Desk

Castle gates

Strong security of your data

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in VI Service Desk.

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Maintained relation between object and people

When migrating your records from Deskero to VI Service Desk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Deskero to VI Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskero to VI Service Desk work

  • Get ready

    Sign up and go to our migration service.

  • Choose and connect your Deskero support desk with HDM.

  • Grant the right to access your VI Service Desk account.

  • Explain your business needs

    Let us know exactly what elements of your migration you need to modify

  • Get your requirements estimated

    We will research your application and get back to you with a total price and a scope of work.

  • Migrate from Deskero to VI Service Desk everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your VI Service Desk import

Our team would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation

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