Deskero to Track-It!
migration service
Extremely easy , no special expertise or coding required. A complete Deskero to Track-It! data migration instrument.
Deskero to Track-It!
The best Deskero to Track-It! tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Simply decide on what data you need to migrate and start the transition right away.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target platform and enjoy the miracle happening.Data completion
Move your help desk records in full to ensure that no ticket is missing vital customer support information.Easy procedure
You don’t have to bother about scripting or constantly watch each record transferred.
Just attach your source and target, choose what you need to migrate and let the Migration Wizard deal with the remainder.
Data dependency
Your information comes unite , you can take our word.
Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind thick walls. Not even all our team members can access to your passwords or records.
You can rest assured that with HDM no data breaches will take place.
Record mapping
Choose information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might ever need.
Simple & effective
In just a couple of buttons to press it will be possible to select the data arrangement, when it goes, and in what order.
Our software took customer experience as an essential factor and ensured that you will be able to use the system to its fullest.
Customer service as priority
As a migration service provider, we work to propose the most effective migration tool. However, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Deskero to Track-It!
Strong privacy of your information
The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in Track-It!.Next
Retained connection between object and people
When migrating your records from Deskero to Track-It! we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Deskero to Track-It!
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Deskero to Track-It! work
-
Get ready
Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Deskero to Track-It!.
-
Link Deskero
Fill in the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.
-
Link Track-It!
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
-
Select objects
Select the data you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences
-
Migrate small amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
-
Migrate to Track-It! all data
When everything's validated, find a quiet time with the minimal load on the support team and start migrating from Deskero to Track-It!.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Track-It! import
Our team would be more than happy to run a customized migration in case you have particular demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Free vs Paid Data Migration Tool: should you go with Help Scout or HDM?
If you’re looking to import your data to Help Scout then you should already know that they offer a few free import solutions. At the…
Data Migration 101, Success Stories 🎉
Best Practices For Your Data Migration As Learned From Our Customers
Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a…
Data Migration 101
Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?
If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…