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Deskero to TOPdesk
migration service

Extremely easy , no special skill set or coding required. A complete Deskero to TOPdesk data migration tool.

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The best Deskero to TOPdesk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply pick customer info you need to transfer and start the transition immediately.
Easy transition process
No specific expertise needed. Just select what data will go to the target solution and observe the wonders happening.
Data structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost vital customer support information.
Automated tool

Scared that you’ll need advanced skills to migrate your customer service data? Don’t be as we made sure that our tool user friendly as possible.

Attach the platforms, choose records, click ok, and you’re done!

Data maintenance

Your information migrates unite , you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our team members can access to your credentials or records.

You can be certain with HDM no hacker attacks are possible.

You’re in control

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press you will be able to pick what goes where, when it goes, and in what order.

Our tech engineers considered user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a data import service provider, we aim to propose the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Deskero to TOPdesk

Castle gates

Strong safety of your information

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right places in TOPdesk.

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Sustained association between object and people

When migrating your records from Deskero to TOPdesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Deskero to TOPdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskero to TOPdesk work

  • Get ready

    Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Deskero to TOPdesk.

  • Complete the form with requested credentials to allow our data migration tool to fetch information from your current help desk.

  • Connect TOPdesk

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to TOPdesk all data

    When everything's tested, choose a quiet time with the minimal load on the support team and begin migrating from Deskero to TOPdesk.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your TOPdesk import

Our team would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation

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