Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Deskero to Thulium
migration service

Trouble-free , no special skill set or coding required. A complete Deskero to Thulium data migration software.

More details

The best Deskero to Thulium tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply decide on the records you need to migrate and start the transition immediately.
Simple transition process
No tech expertise needed. Just choose what data will go to the target platform and see the miracle happening.
Data structure maintenance
Move your help desk info in full to make certain that no ticket has lost essential customer support information.
Simple and easy procedure

No need to worry about coding or continuously control each piece of info transferred.

Just attach your source and target, choose what you need to migrate and allow the tool deal with the remainder.

Data maintenance

Your information migrates unite , you can take our word.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our staff members can access to your credentials or records.

You can rest assured that with HDM no hacker attacks will take place.

You control the process

Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to choose what goes where, when it goes, and in what order.

Our software considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service provider, we strive to offer the most effective migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Deskero to Thulium

Castle gates

Strong privacy of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in Thulium.

Next

Retained connectivity between object and people

When migrating your records from Deskero to Thulium we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Deskero to Thulium

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskero to Thulium work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Deskero

    Opt and link your Deskero service desk with HDM.

  • Connect Thulium

    Grant access to your Thulium account.

  • Detail your needs

    Let us know what aspects of your migration you need to fine-tune

  • Have your requirements estimated

    We'll research your application and get back to you with a price range and a scope of work.

  • Migrate from Deskero to Thulium all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Thulium import

Our team would be more than happy to perform a personalized migration if you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

The Many Pitfalls of Free Help Desk Software

There are many different help desk systems out there. Some are paid others are free, and there are those that are crowdfunded. So, which one…

Top Benefits of Cloud Migration in 2019

Today, many organizations, both for- and non-profit move all their data to the cloud as it not only accelerates their operations but provides a number…

Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?

If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…

Book a Call
cancel
%s
— %s