Deskero to Solvemate
migration service
Smooth , no special skill set or coding required. A complete Deskero to Solvemate data migration instrument.
Deskero to Solvemate
Your best tool for Deskero to Solvemate data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and script development processes. Simply choose customer info you need to transfer and set off with the transition right away.Easy transition process
No specific expertise needed. Just pick what data will go to the target system and observe the wonders happening.Record structure maintenance
Transfer your help desk info in full to make sure that no ticket is missing vital customer service information.Automated migration
Worried that you’ll need special skills to migrate your info? Don’t be as we made sure that our tool interface simple to use as it can possibly be.
Connect the help desks, choose data, click ok, and the migration is ready!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their previous data structure untouched.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive where you left it.
Data safety is paramount
You data is key which is why we created a system that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
You control the process
Manage your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a couple of buttons to press it is possible to pick what goes where, when it starts, and how.
Our developers took customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Customer service first
Except providing great customer support services, we always aim to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always putting so much effort to increase the core experience.
Reasons to use Help Desk Migration to migrate data from Deskero to Solvemate
Strong safety of your records
The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in Solvemate.Next
Sustained relation between object and people
When migrating your data from Deskero to Solvemate we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Deskero to Solvemate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Deskero to Solvemate work
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Prepare
Sign-up and go to our migration service.
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Link Deskero
Choose and connect your Deskero service desk with HDM.
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Connect Solvemate
Give the right to access your Solvemate account.
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Outline your requirements
Let us understand precisely what components of your migration you wish to fine-tune
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Get your preferences estimated
We'll investigate your application and get back to you with a total price and a scope of work.
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Migrate from Deskero to Solvemate everything
Transfer all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Solvemate import
Our staff would be more than happy to perform a custom migration in case you have particular needs.
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