Deskero to SmarterTrack
migration service
Trouble-free , no special skill set or programming required. A complete Deskero to SmarterTrack data migration tool.
Deskero to SmarterTrack
The best Deskero to SmarterTrack tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid complex data audit and tool development processes. Simply decide on the records you need to transfer and start the transition immediately.Easy transition process
No specific expertise required. Just select what data will go to the target platform and see the wonders happening.Data structure maintenance
Transfer your help desk info in full to make sure that no ticket is missing vital customer service information.Automated tool
Worried that you’ll have to use special skills to migrate your info? Don’t be as we made sure that our tool is as easy to use as it can possibly be.
Link the help desks, choose records, click ok, and you’re done!
Data maintenance
Your customer data comes unite and we mean it.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is behind thick walls. Not even all our team members have access to your credentials or records.
You can rest assured that with HDM no data breaches will take place.
Data mapping
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might ever need.
Efficient out-of-the-box solution
In only a couple of buttons to press it will be possible to choose what goes where, when it goes, and in what order.
Our software took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a data import service supplier, we aim to propose the best possible migration tool. Nevertheless, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from Deskero to SmarterTrack
Strong safety of your records
The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right places in SmarterTrack.Next
Sustained connectivity between object and people
When migrating your records from Deskero to SmarterTrack we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Deskero to SmarterTrack
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Deskero to SmarterTrack work
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Get ready
Start with creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Deskero to SmarterTrack.
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Link Deskero
Complete the form with necessary credentials to allow our data migration tool to retrieve records from your current help desk.
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Link SmarterTrack
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
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Migrate small amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to SmarterTrack everything
When everything's tested out, choose a quiet time with the least load on the support department and begin migrating from Deskero to SmarterTrack.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your SmarterTrack import
Our team would be more than happy to perform a custom migration in case you have particular demands.
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