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Deskero to SherpaDesk
migration service

Trouble-free , no special expertise or coding required. A complete Deskero to SherpaDesk data migration software.

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The best Deskero to SherpaDesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Just choose customer info you need to move and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new system and observe the magic happening.
Data completion
Move your help desk info in full to make certain that no ticket is missing essential customer service information.
Effortless procedure

No need to worry about coding or continuously control each piece of info moved.

Just attach your source and target, tick what you need to take to a new database and let the tool do the remainder.

Data dependency

Your information comes complete and we mean it.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our staff members have access to your credentials or records.

You can be certain with HDM no data breaches are possible.

You’re in control

Manage your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Simple & effective

In just a couple of clicks it is possible to pick what goes where, when it goes, and in what order.

Our tech engineers took user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we strive to offer the best possible migration tool. Yet, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Deskero to SherpaDesk

Castle gates

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right places in SherpaDesk.

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Retained connection between object and people

When migrating your records from Deskero to SherpaDesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Deskero to SherpaDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskero to SherpaDesk work

  • Get ready

    Start with preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Deskero to SherpaDesk.

  • Fill out the form with necessary credentials to allow our data migration tool to fetch information from your current help desk.

  • Connect SherpaDesk

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to SherpaDesk everything

    When everything's validated, choose a quiet time with the minimal load on the support department and start migrating from Deskero to SherpaDesk.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your SherpaDesk import

Our team would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation

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