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Deskero to Planio
migration service

Smooth , no special know how or coding required. A complete Deskero to Planio data migration instrument.

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Your best tool for Deskero to Planio data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Simply decide on what data you need to move and set off with the transition right away.
Effortless transition process
No special expertise needed. Just pick what data will go to the target platform and enjoy the magic happening.
Record structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost essential customer service information.
Simple and easy process

No need to worry about coding or continuously watch each record moved.

Just attach your source and target, choose what you need to migrate and allow the Migration Wizard do the remainder.

Data maintenance

Your information migrates unite and we mean it.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our staff members have access to your credentials or other information.

You may be certain with HDM no data breaches will take place.

Data mapping

Select information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might ever need.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to select what goes where, when it starts, and how.

Our tech engineers took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer priority

As a data import service provider, we work to offer the best possible migration tool. However, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Deskero to Planio

Castle gates

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right places in Planio.

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When migrating your data from Deskero to Planio we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Deskero to Planio

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Deskero to Planio work

  • Prepare

    Register and go to our migration service.

  • Connect Deskero

    Opt and connect your Deskero service desk with HDM.

  • Connect Planio

    Give the right to access your Planio account.

  • Explain your business needs

    Let us know what elements of your migration you need to modify

  • Have your requirements estimated

    We will analyze your application and send you with a the overall cost and a scope of tasks.

  • Migrate from Deskero to Planio all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Planio import

Our staff would be more than happy to perform a custom migration if you have specific demands.
Get a price estimation

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