Deskero to ((OTRS)) Community Edition
migration service
Smooth , no special know how or coding required. A complete Deskero to ((OTRS)) Community Edition data migration software.
Deskero to ((OTRS)) Community Edition
Your best tool for Deskero to ((OTRS)) Community Edition data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and code development processes. Simply decide on customer info you need to transfer and set off with the transition immediately.Easy transition process
No specific expertise needed. Just choose what data will go to the target platform and observe the wonders happening.Record structure maintenance
Transfer your help desk records in full to make sure that no ticket is missing essential customer support details.Automated migration
Scared that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool interface simple to use as it can possibly be.
Attach the help desks, pick data, click ok, and you’re done!
Data maintenance
Your information comes unite , you can take our word.
Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind impenetrable walls. Not even all our staff members can see your passwords or other information.
You may rest assured that with HDM no data breaches will take place.
Data mapping
Select records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to select just about everything you might ever need.
Efficient out-of-the-box solution
In just a couple of buttons to press it will be possible to pick the data arrangement, when it starts, and how.
Our software took customer experience as a priority and made sure that you will be able to use the system to its fullest.
Customer priority
As a data import service provider, we strive to offer the most effective migration tool. Yet, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Deskero to ((OTRS)) Community Edition
Strong safety of your information
The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right destinations in ((OTRS)) Community Edition.Next
Sustained connection between object and people
When migrating your data from Deskero to ((OTRS)) Community Edition we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Deskero to ((OTRS)) Community Edition
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Deskero to ((OTRS)) Community Edition work
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Prepare
Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Deskero to ((OTRS)) Community Edition.
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Connect Deskero
Complete the form with necessary credentials to allow our data migration tool to retrieve information from your current help desk.
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Link ((OTRS)) Community Edition
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
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Select objects
Choose the records you need to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences
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Migrate small amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to ((OTRS)) Community Edition all data
When everything's tested out, choose a quiet time with the least load on the support department and start migrating from Deskero to ((OTRS)) Community Edition.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your ((OTRS)) Community Edition import
Our staff would be more than happy to perform a custom migration in case you have specific demands.
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