Deskero to Oracle Service Cloud
migration service
Trouble-free , no special skill set or programming required. A complete Deskero to Oracle Service Cloud data migration instrument.
Deskero to Oracle Service Cloud
The best Deskero to Oracle Service Cloud tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and script development processes. Just decide on the records you need to move and set off with the transition when comfortable.Effortless transition process
No special expertise required. Just pick what data will go to the new platform and see the magic happening.Data structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost essential customer support information.Simple and easy procedure
You don’t have to bother about scripting or continuously watch each record moved.
Just link both platforms, choose what you need to take to a new database and let the Migration Wizard deal with the rest for you.
Intact data links
From sender information to phone number connection, all you records will keep their previous data structure maintained.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you how you left it.
Security is paramount
Information is key which is why we designed a tool that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Data mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.
Efficient out-of-the-box solution
In only a few clicks it will be possible to choose the data arrangement, when it starts, and how.
Our tech engineers took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer service first
Except providing great customer service, we always want to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to improve the core experience.
Why you should use Help Desk Migration to migrate data from Deskero to Oracle Service Cloud
Strong security of your data
The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right places in Oracle Service Cloud.Next
Maintained connection between object and people
When migrating your records from Deskero to Oracle Service Cloud we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Deskero to Oracle Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Deskero to Oracle Service Cloud work
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Get ready
Start by creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Deskero to Oracle Service Cloud.
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Link Deskero
Fill out the form with necessary credentials to make it possible for our data migration tool to fetch records from your current help desk.
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Link Oracle Service Cloud
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
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Select objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs
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Migrate limited amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Oracle Service Cloud all data
Once everything's tested, choose a quiet time with the minimal load on the support team and start migrating from Deskero to Oracle Service Cloud.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Oracle Service Cloud import
Our team would be more than happy to perform a custom migration if you have specific demands.
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