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Deskero to Oracle Service Cloud
migration service

Trouble-free , no special skill set or programming required. A complete Deskero to Oracle Service Cloud data migration instrument.

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The best Deskero to Oracle Service Cloud tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Just decide on the records you need to move and set off with the transition when comfortable.
Effortless transition process
No special expertise required. Just pick what data will go to the new platform and see the magic happening.
Data structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost essential customer support information.
Simple and easy procedure

You don’t have to bother about scripting or continuously watch each record moved.

Just link both platforms, choose what you need to take to a new database and let the Migration Wizard deal with the rest for you.

From sender information to phone number connection, all you records will keep their previous data structure maintained.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

Information is key which is why we designed a tool that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Data mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.

Efficient out-of-the-box solution

In only a few clicks it will be possible to choose the data arrangement, when it starts, and how.

Our tech engineers took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Except providing great customer service, we always want to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to improve the core experience.


Why you should use Help Desk Migration to migrate data from Deskero to Oracle Service Cloud

Castle gates

Strong security of your data

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right places in Oracle Service Cloud.

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Maintained connection between object and people

When migrating your records from Deskero to Oracle Service Cloud we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Deskero to Oracle Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskero to Oracle Service Cloud work

  • Get ready

    Start by creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Deskero to Oracle Service Cloud.

  • Fill out the form with necessary credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Oracle Service Cloud all data

    Once everything's tested, choose a quiet time with the minimal load on the support team and start migrating from Deskero to Oracle Service Cloud.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Oracle Service Cloud import

Our team would be more than happy to perform a custom migration if you have specific demands.
Get a price estimation

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