Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Deskero to OneDesk
migration service

Effortless , no special know how or programming required. A complete Deskero to OneDesk data migration tool.

More details

Your best tool for Deskero to OneDesk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Just choose customer info you need to transfer and start the transition when comfortable.
Effortless transition process
No special expertise required. Just select what data will go to the new system and observe the wonders happening.
Record structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost critical customer support details.
Simple and easy procedure

No need to worry about coding or constantly control each record transferred.

Just link both platforms, choose what you need to migrate and let the Migration Wizard do the rest for you.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their prior connections maintained.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is priority

You data is everything which is why we designed a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

Data mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.

Efficient out-of-the-box solution

In only a few clicks it is possible to pick what goes where, when it goes, and how.

Our developers took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Great service first

Apart from producing great customer support services, we always want to develop our customer service.

As a company, we want you to experience best possible service, which is why we are always making great strides to improve the core experience.


Reasons to use Help Desk Migration to migrate data from Deskero to OneDesk

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in OneDesk.

Next

When migrating your data from Deskero to OneDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Deskero to OneDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Deskero to OneDesk work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Deskero

    Select and link your Deskero support desk with HDM.

  • Connect OneDesk

    Grant the right to access your OneDesk account.

  • Outline your business needs

    Let us know exactly what elements of your migration you would like to modify

  • Have your needs estimated

    We will research your case and get back to you with a total price and a scope of work.

  • Migrate from Deskero to OneDesk everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your OneDesk import

Our staff would be more than happy to perform a customized migration if you have special needs.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Migration: Perks and Challenges of Manual and Automated Ways

Data migration isn’t a piece of cake. Many businesses think of the help desk migration like about a dangerous journey, full of risks, long waits,…

,

Best Practices For Your Data Migration As Learned From Our Customers

Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a…

Here’s What To Do When Merging Help Desk Instances

There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the…

Book a Call
cancel
%s
— %s