Deskero to ngDesk
migration service
Effortless , no special expertise or programming required. A complete Deskero to ngDesk data migration software.
Deskero to ngDesk
Your best tool for Deskero to ngDesk data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and code development processes. Just choose customer info you need to move and set off with the transition immediately.Easy migration
No specific knowledge or skill required. Just choose what data will go to the new system and observe the magic happening.Record completion
Transfer your help desk records in full to ensure that no ticket has lost vital customer support information.Automated migration
Scared that you’ll have to use advanced skills to move your customer service data? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.
Link the help desks, choose data, click ok, and the migration is ready!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their prior data structure maintained.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is paramount
You data is key which is why we designed a method that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
Record mapping
Choose records that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.
Guided migration
If you are new to data migrations, don’t worry. Helpful and intuitive on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Except providing great customer support services, we always strive to improve our customer service.
As a team, we want you to experience best possible service, which is why we are constantly making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from Deskero to ngDesk
Strong safety of your information
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right places in ngDesk.Next
Sustained connectivity between object and people
When migrating your data from Deskero to ngDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Deskero to ngDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Deskero to ngDesk work
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Prepare
Register and go to our migration wizard.
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Connect Deskero
Pick and link your Deskero service desk with HDM.
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Connect ngDesk
Give access to your ngDesk account.
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Explain your needs
Let us know exactly what elements of your migration you wish to fine-tune
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Get your needs estimated
We will research your case and send you with a the overall cost and a scope of work.
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Migrate from Deskero to ngDesk everything
Migrate all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your ngDesk import
Our staff would be more than happy to run a customized migration if you have particular needs.
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