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Deskero to LiveAgent
migration serviceHelp Desk Migration partner of LiveAgent

Trouble-free , no special expertise or programming required. A complete Deskero to LiveAgent data migration tool.

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The best Deskero to LiveAgent tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply decide on what data you need to migrate and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just select what data will go to the target platform and enjoy the miracle happening.
Data completion
Transfer your help desk data in full to ensure that no ticket has lost vital customer service information.
Automated tool

Afraid that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool simple to use as possible.

Connect the help desks, select records, click ok, and the migration is ready!

Data dependency

Your customer data migrates unite and we mean it.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our team members have access to your passwords or records.

You may be certain with HDM no data breaches will take place.

You control the process

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Useful and intuitive on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service supplier, we aim to propose the best possible migration tool. However, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Deskero to LiveAgent

Castle gates

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in LiveAgent.

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Sustained relation between object and people

When migrating your records from Deskero to LiveAgent we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Deskero to LiveAgent

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskero to LiveAgent work

  • Get ready

    Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Deskero to LiveAgent.

  • Fill in the form with requested credentials to allow our data migration tool to fetch data from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to LiveAgent everything

    When everything's tested, find a quiet time with the minimal load on the support staff and start migrating from Deskero to LiveAgent.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your LiveAgent import

Our team would be more than happy to run a customized migration if you have particular demands.
Get a price estimation

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