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Deskero to Kayako Classic
migration service

Effortless , no special skill set or programming required. A complete Deskero to Kayako Classic data migration instrument.

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Your best tool for Deskero to Kayako Classic data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Simply pick the records you need to migrate and set off with the transition right away.
Effortless transition process
No special expertise required. Just pick what data will go to the target solution and see the miracle happening.
Record structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost essential customer support information.
Simple and easy procedure

No need to worry about coding or constantly control each piece of info transferred.

Just attach both platforms, tick what you want to migrate and let the tool deal with the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their initial connections untouched.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive where you expected.

Data safety is paramount

You data is everything which is why we created a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

You’re in charge

Manage your information with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and simplified on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of providing great customer support services, we always want to develop our customer service.

As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from Deskero to Kayako Classic

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in Kayako Classic.

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Maintained connectivity between object and people

When migrating your data from Deskero to Kayako Classic we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Deskero to Kayako Classic

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Deskero to Kayako Classic work

  • Prepare

    Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Deskero to Kayako Classic.

  • Fill in the form with necessary credentials to permit our data migration tool to access records from your current help desk.

  • Connect Kayako Classic

    Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Kayako Classic all data

    Once everything's validated, choose a quiet time with the least load on the support department and begin migrating from Deskero to Kayako Classic.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Kayako Classic import

Our staff would be more than happy to perform a customized migration if you have specific requirements.
Get a price estimation

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