Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Deskero to Kapdesk
migration service

Trouble-free , no special know how or coding required. A complete Deskero to Kapdesk data migration software.

More details

The best Deskero to Kapdesk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply pick what data you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just choose what data will go to the target solution and enjoy the miracle happening.
Data structure maintenance
Transfer your help desk info in full to make sure that no ticket has lost critical customer support details.
Effortless procedure

No need to worry about scripting or constantly watch each record transferred.

Just attach both platforms, pick what you need to migrate and let the tool deal with the remainder.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous data structure maintained.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is paramount

You data is key which is why we designed a method that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Data mapping

Select records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press you will be able to select the data arrangement, when it starts, and in what order.

Our software considered user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Good service first

Outside of providing great customer support services, we always aim to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are always making great strides to enhance the general experience.


Why you should use Help Desk Migration to migrate data from Deskero to Kapdesk

Castle gates

Strong safety of your records

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right destinations in Kapdesk.

Next

Sustained connection between object and people

When migrating your records from Deskero to Kapdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Deskero to Kapdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskero to Kapdesk work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Deskero

    Choose and link your Deskero support desk with HDM.

  • Give access to your Kapdesk account.

  • Detail your business needs

    Let us know what elements of your migration you wish to fine-tune

  • Get your needs estimated

    We will analyze your case and send you with a the overall cost and a scope of work.

  • Migrate from Deskero to Kapdesk all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Kapdesk import

Our team would be more than happy to perform a custom migration if you have special requirements.
Get a price estimation

Blog Articles You Might Find Useful

How to Get Started with Your Help Desk Migration Project Plan

First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…

Picking the Best Help Desk Software for a Small Business

There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But…

What is Data Migration? — A Comprehensive Guide To Transfers

You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…

Book a Call
cancel
%s
— %s