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Deskero to Issuetrak
migration service

Smooth , no special skill set or coding required. A complete Deskero to Issuetrak data migration software.

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Your best tool for Deskero to Issuetrak data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Just decide on what data you need to transfer and set off with the transition right away.
Effortless transition process
No special expertise needed. Just choose what data will go to the new platform and enjoy the wonders happening.
Record structure maintenance
Migrate your help desk data in full to ensure that no ticket is missing vital customer service information.
Automated migration

Afraid that you’ll need special skills to move your info? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.

Link the platforms, select data, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous data structure untouched.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive how you left it.

Data safety is paramount

Information is key which is why we created a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

You’re in charge

Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks it will be possible to select the data arrangement, when it starts, and in what order.

Our tech engineers considered user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Outside of providing great customer service, we always aim to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to migrate data from Deskero to Issuetrak

Castle gates

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the records end up in the right places in Issuetrak.

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Maintained relation between object and people

When migrating your data from Deskero to Issuetrak we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Deskero to Issuetrak

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Deskero to Issuetrak work

  • Prepare

    Sign up and go to our migration service.

  • Pick and connect your Deskero service desk with HDM.

  • Give access to your Issuetrak account.

  • Explain your needs

    Let us know what elements of your migration you want to tweak

  • Get your preferences estimated

    We shall investigate your application and send you with a cost and a scope of tasks.

  • Migrate from Deskero to Issuetrak everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Issuetrak import

Our staff would be more than happy to perform a customized migration in case you have particular demands.
Get a price estimation

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