Deskero to HESK
migration service
Extremely easy , no special knowledge or coding required. A complete Deskero to HESK data migration tool.
Deskero to HESK
The best Deskero to HESK tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Simply pick customer info you need to transfer and start the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just select what data will go to the target solution and observe the wonders happening.Data completion
Move your help desk info in full to make sure that no ticket has lost critical customer service details.Simple and easy procedure
No need to worry about scripting or constantly control each record moved.
Just link your source and target, pick what you want to migrate and let the system do the remainder.
Data dependency
Your information migrates unite and we mean it.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our employees have see your passwords or records.
You can rest assured that with HDM no hacker attacks are possible.
Record mapping
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.
Step-by-step instructions
If this is your first migration, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we aim to deliver the best possible migration tool. Yet, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Deskero to HESK
Strong privacy of your records
The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right destinations in HESK.Next
Retained relation between object and people
When migrating your records from Deskero to HESK we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Deskero to HESK
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Deskero to HESK work
-
Get ready
Start with creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Deskero to HESK.
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Connect Deskero
Complete the form with requested credentials to make it possible for our data migration tool to retrieve data from your current help desk.
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Connect HESK
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Select objects
Choose the records you need to migrate and set the ticket fields mapping, so the data could be moved based upon your needs
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Migrate small amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to HESK everything
When everything's validated, find a quiet time with the minimal load on the support staff and start migrating from Deskero to HESK.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your HESK import
Our team would be more than happy to run a custom migration if you have special requirements.
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