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Deskero to HelpShift
migration service

Effortless , no special knowledge or coding required. A complete Deskero to HelpShift data migration tool.

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Your best tool for Deskero to HelpShift data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Just pick the records you need to migrate and set off with the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new solution and see the miracle happening.
Record completion
Transfer your help desk data in full to make sure that no ticket is missing essential customer service details.
Simple and easy procedure

You don’t have to bother about scripting or constantly control each record transferred.

Just link both platforms, tick what you need to take to a new database and allow the Migration Wizard do the rest for you.

From sender information to phone number connection, all you records will keep their previous data structure intact.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Security is paramount

Information is key which is why we developed a system that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

Record mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might ever need.

Simple & effective

In just a couple of clicks you will be able to choose the data arrangement, when it starts, and how.

Our software took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Except providing great customer service, we always want to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from Deskero to HelpShift

Castle gates

Strong safety of your data

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in HelpShift.

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Sustained relation between object and people

When migrating your data from Deskero to HelpShift we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Deskero to HelpShift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Deskero to HelpShift work

  • Prepare

    Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Deskero to HelpShift.

  • Connect Deskero

    Fill in the form with necessary credentials to permit our data migration tool to retrieve data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to HelpShift everything

    Once everything's tested out, choose a quiet time with the minimal load on the support staff and start migrating from Deskero to HelpShift.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your HelpShift import

Our staff would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

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