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Deskero to Freshservice
migration serviceHelp Desk Migration partner of Freshservice

Smooth , no special skill set or programming required. A complete Deskero to Freshservice data migration software.

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Your best tool for Deskero to Freshservice data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Just pick what data you need to migrate and start the transition right away.
Easy transition process
No specific expertise required. Just choose what data will go to the new solution and enjoy the miracle happening.
Record structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost vital customer support information.
Simple and easy procedure

You don’t have to bother about coding or constantly control each piece of info transferred.

Just attach both platforms, tick what you want to take to a new database and let the tool do the remainder.

From sender information to phone number connection, all you records will keep their prior data structure maintained.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive where you expected.

Security is paramount

You data is key which is why we designed a tool that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You control the process

Take complete control of your information with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and insightful on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Except providing great customer support services, we always want to develop our customer service.

As a team, we want you to experience best possible service, which is why we are always putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from Deskero to Freshservice

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in Freshservice.

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Sustained association between object and people

When migrating your data from Deskero to Freshservice we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Deskero to Freshservice

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Deskero to Freshservice work

  • Prepare

    Start by creating Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Deskero to Freshservice.

  • Fill in the form with requested credentials to permit our data migration tool to access data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Freshservice everything

    When everything's validated, find a quiet time with the minimal load on the support department and begin migrating from Deskero to Freshservice.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Freshservice import

Our staff would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation

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