96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Deskero to Freshdesk
migration serviceHelp Desk Migration partner of Freshdesk

Smooth , no special knowledge or coding required. A complete Deskero to Freshdesk data migration instrument.

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Risk-free and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & Precise
We've tackled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to switch from Deskero to Freshdesk

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in Freshdesk.

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Retained association between object and people

When migrating your data from Deskero to Freshdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Deskero to Freshdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Deskero to Freshdesk work

  • Prepare

    Start with creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Deskero to Freshdesk.

  • Connect Deskero

    Complete the form with necessary credentials to allow our data migration tool to access data from your current help desk.

  • Connect Freshdesk

    Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Freshdesk all data

    When everything's tested, determine a quiet time with the least load on the support staff and begin migrating from Deskero to Freshdesk.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Freshdesk import

Our staff would be more than happy to run a custom migration if you have specific demands.
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