Deskero to Eptica Entreprise Suite
migration service
Smooth , no special knowledge or programming required. A complete Deskero to Eptica Entreprise Suite data migration tool.
Deskero to Eptica Entreprise Suite
Your best tool for Deskero to Eptica Entreprise Suite data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Just decide on customer info you need to transfer and set off with the transition immediately.Simple migration
No tech knowledge or skill required. Just select what data will go to the new platform and observe the wonders happening.Record completion
Move your help desk data in full to make sure that no ticket has lost vital customer service details.Effortless process
No need to worry about coding or constantly control each record transferred.
Just attach both platforms, tick what you want to migrate and let the system deal with the rest for you.
Preserved connections
From sender information to phone number connection, all you records will keep their initial data structure maintained.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you where you expected.
Security is paramount
You data is key which is why we designed a method that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
Record mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.
Guided migration
If this is your first migration, worry not. Helpful and intuitive on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Except providing great customer support services, we always aim to improve our customer service.
As a company, we want you to have the best possible service, which is why we are constantly making great strides to enhance the general experience.
Reasons to use Help Desk Migration to switch from Deskero to Eptica Entreprise Suite
Strong privacy of your data
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in Eptica Entreprise Suite.Next
Retained relation between object and people
When migrating your data from Deskero to Eptica Entreprise Suite we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Deskero to Eptica Entreprise Suite
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Deskero to Eptica Entreprise Suite work
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Prepare
Sign up and go to our migration software.
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Connect Deskero
Select and connect your Deskero support desk with HDM.
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Link Eptica Entreprise Suite
Give the right to access your Eptica Entreprise Suite account.
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Outline your business needs
Let us know what aspects of your migration you want to modify
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Get your needs estimated
We will investigate your case and get back to you with a the overall cost and a scope of work.
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Migrate from Deskero to Eptica Entreprise Suite all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Eptica Entreprise Suite import
Our staff would be more than happy to run a custom migration if you have particular demands.
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