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Deskero to eDesk by xSellco
migration service

Trouble-free , no special know how or programming required. A complete Deskero to eDesk by xSellco data migration instrument.

More details

The best Deskero to eDesk by xSellco tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply choose what data you need to migrate and start the transition when comfortable.
Effortless transition process
No special expertise required. Just pick what data will go to the target system and enjoy the miracle happening.
Data structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing essential customer support information.
Automated tool

Scared that you’ll have to use special skills to migrate your customer service data? Don’t be as we made sure that our tool is as easy to use as it can possibly be.

Link the help desks, select data, click ok, and the migration is ready!

Data maintenance

Your customer data comes unite , you can take our word.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind thick walls. Not even all our staff members can access to your credentials or records.

You can be certain with HDM no hacker attacks will take place.

You control the process

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service supplier, we work to offer the most effective migration tool. However, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Deskero to eDesk by xSellco

Castle gates

Strong security of your information

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in eDesk by xSellco .

Next

When migrating your records from Deskero to eDesk by xSellco we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Deskero to eDesk by xSellco

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskero to eDesk by xSellco work

  • Get ready

    Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Deskero to eDesk by xSellco .

  • Fill in the form with requested credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the data could be moved in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to eDesk by xSellco everything

    Once everything's validated, determine a quiet time with the minimal load on the support staff and start migrating from Deskero to eDesk by xSellco .

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your eDesk by xSellco import

Our team would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation

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