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Deskero to Dezide
migration service

Smooth , no special know how or coding required. A complete Deskero to Dezide data migration instrument.

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Your best tool for Deskero to Dezide data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Simply choose customer info you need to transfer and set off with the transition right away.
Easy transition process
No specific expertise needed. Just pick what data will go to the target system and observe the wonders happening.
Record structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing vital customer service details.
Easy process

No need to worry about coding or continuously watch each piece of info transferred.

Just attach both platforms, tick what you want to migrate and let the tool do the rest for you.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive where you expected.

Data safety is paramount

You data is everything which is why we developed a tool that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You’re in charge

Manage your information with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Apart from providing great customer support services, we always strive to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from Deskero to Dezide

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in Dezide.

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Sustained connection between object and people

When migrating your data from Deskero to Dezide we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Deskero to Dezide

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Deskero to Dezide work

  • Prepare

    Sign up and go to our migration tool.

  • Choose and connect your Deskero support desk with HDM.

  • Give access to your Dezide account.

  • Describe your requirements

    Let us know what components of your migration you want to fine-tune

  • Have your requirements estimated

    We shall analyze your application and send you with a cost and a scope of work.

  • Migrate from Deskero to Dezide all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Dezide import

Our staff would be more than happy to perform a custom migration in case you have particular needs.
Get a price estimation

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